BeYofi Naturals
BeYofi Naturals ("we" and "us") is the operator of
(https://www.beyofinaturals.com/) ("Website"). By placing an order through this Website, you will agree to the terms below. These are provided to ensure that both parties are aware of and agree upon this arrangement to protect and set expectations for our service mutually.
- General
Subject to stock availability. We try to maintain accurate stock counts on our website, but there may be a stock discrepancy from time to time, and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you and contact you about the remainder while restocking the back ordered item.
- Shipping Costs
Shipping costs are calculated during checkout based on the ordered items' weight, dimensions, and destination. Shipping payment will be collected With the purchase. This price will be the final price for shipping cost to the customer.
- Delivery Terms
3.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days.
3.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This greatly d on the courier you have selected.
3.3 Dispatch Time
Orders are usually dispatched within two business days of payment of the order. Our warehouse operates Monday - Friday during standard business hours, except
on national holidays when the warehouse is closed. In these instances, we take steps to ensure shipment delays will be minimal.
3.4 Change of Delivery Address
For a change of delivery address requests, we can change the address at
any time before the order has been dispatched.
3.5 P.O. Box Shipping
will ship to P.O. box addresses using postal services only. We are unable to offer courier services to these locations.
3.6 Military Address Shipping
We can ship to military addresses using USPS. We are unable to offer this service using courier services.
3.7 Items Out of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and
send the remaining items once they return to stock.
3.8 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we can investigate.
- Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
- Parcels Damaged in Transit
If you find a parcel damaged in transit, please reject the parcel from the courier and contact our customer service. If the parcel has been delivered without your presence, please contact customer service with the next steps.
- Duties & Taxes
6.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
website
6.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country and BeYofi Naturals
encourages you to know these potential costs before placing an order with us.
Suppose you refuse to pay duties and taxes upon arrival at your destination.
In that case, the goods will be returned to C BeYofi Naturals
at the customer's expense, and the customer will receive a refund for the value of the goods paid minus the
cost of the return shipping. The cost of the initial shipping will not be refunded.
- Cancellations
We can accept cancellations at any time before the order has been dispatched.
- Insurance
Parcels are insured for loss and damage up to the value as stated by the
courier.
9.1 Process for parcel damaged in transit
We will process a refund or replacement as soon as the courier has completed it.
their investigation into the claim.
9.2 Process for parcel lost in transit
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.
- Customer service
For all customer service inquiries, please email us at info@beyofinaturals.com
